How can we help you today?

Browse our catalog, add desired products to your cart, and proceed to checkout. You will need a registered business account to access B2B pricing and place orders.

Yes, minimum order quantities (MOQ) vary by product and are clearly listed on each product page. Typically, MOQs range from 10 to 100 units per SKU depending on the item category and pricing tier.

Orders can be modified or cancelled within 1 hour of placement, provided they have not entered the processing stage. Please contact our support team immediately if you need to make changes.

Once your order is shipped, you will receive a confirmation email with a tracking number and link. You can also view order status and tracking details in your account dashboard under "My Orders."

We partner with major logistics providers across India including Delhivery, Blue Dart, and DTDC. Shipping method options are displayed at checkout based on your delivery location and order size.

Shipping charges are calculated based on order weight, dimensions, and delivery pincode. Orders above a certain value may qualify for free shipping, depending on ongoing offers.

Standard delivery typically takes 5-7 business days across most locations in India. Express shipping options are available for an additional fee and deliver within 2-3 business days.

Currently, we ship within India only. We are exploring international shipping options and will update our customers as soon as they become available.

We accept returns of defective or incorrect items within 7 days of delivery. Products must be unused, in original packaging, and in resalable condition.

Log in to your account, navigate to "My Orders," select the order containing the item you wish to return, and click "Request Return." Our team will review your request within 24-48 hours.

Once the returned items are received and inspected, refunds are processed within 5-7 business days. The refund will be credited to your original payment method or as store credit.

For defective or incorrect items, we cover the return shipping costs. For change-of-mind returns, the buyer is responsible for return shipping charges.

We accept bank transfers (NEFT/RTGS/IMPS), UPI (GPay, PhonePe, Paytm), credit and debit cards (Visa, Mastercard, RuPay), and registered e-wallets.

Yes, qualifying business accounts may be eligible for credit terms based on order history and account standing. Contact your account manager for details.

Invoices are automatically generated for every completed order and sent to your registered email. You can also download past invoices from "Order History."

All prices are exclusive of GST. Applicable taxes are calculated and displayed at checkout. A valid GST input credit can be claimed if you provide your business GST number.

Click on "Sign Up" and fill in your business details including company name, GST number, business address, and contact information. Your account will be reviewed within 24-48 hours.

You will need a valid GST registration certificate, business address proof, and a cancelled cheque or bank statement for payment verification.

Yes, you can create sub-users under your main business account. Each sub-user can have customized permissions and order limits.

Click on "Forgot Password" on the login page, enter your registered email address, and follow the instructions sent to your inbox. The link is valid for 1 hour.

Yes, all products listed on Khaja Mobiles are sourced directly from authorized manufacturers and brand partners. We guarantee authenticity and quality.

Yes, sample requests can be made through your account dashboard or by contacting our sales team. Sample costs will be adjusted against your first bulk order.

Yes, we offer tiered pricing based on order volume. Higher quantities qualify for better discounts, displayed on each product page.

Our catalog is updated weekly with new arrivals, trending products, and seasonal stock to ensure you have access to the latest mobile accessories.

You can reach us via email at support@khajamobiles.com, through the live chat feature on our website, or by calling our helpline during business hours (Monday to Saturday, 10 AM to 7 PM IST).

Email queries are typically answered within 24 hours. Live chat offers immediate assistance during business hours. Urgent issues can be escalated through our phone support line.

Yes, our support team assists with order issues, product concerns, warranty claims, and any other post-purchase needs.

Yes, we welcome partnership inquiries from distributors and resellers. Please contact our partnerships team at partnerships@khajamobiles.com.

For bulk orders above a certain threshold, we offer white-label packaging and custom branding options. Contact our sales team for a customized quote.

Yes, we have a tiered loyalty program that rewards consistent buyers with exclusive discounts, early access to new products, and dedicated account management.