Privacy Policy
We take your privacy seriously. This policy describes how Khaja Mobiles collects, uses, and safeguards your personal information when you use our B2B wholesale platform.
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Khaja Mobiles ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our B2B wholesale platform. Please read this policy carefully. By using our platform, you consent to the practices described herein.
1. Information We Collect
When you register an account, place an order, or contact us, we may collect personal information including but not limited to:
- Full name and business name
- Email address and phone number
- Business address and shipping address
- GSTIN and other tax identification numbers
- Business registration documents
We also collect transactional information such as products ordered, order value, payment method, shipping details, and transaction history.
We automatically collect certain information when you visit our platform, including your IP address, browser type, operating system, referring URLs, and pages viewed.
2. Account Registration
To access our B2B wholesale services, you must create an account. During registration, we collect your business details, contact information, and credentials. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We use the information provided during registration to verify your business identity, set up your account, and communicate with you about your account status and platform updates.
3. Orders and Payments
When you place an order, we collect the information necessary to process and fulfill it, including product selections, shipping address, billing information, and payment details. Payment transactions are processed through secure third-party payment gateways. We do not store full payment card numbers on our servers.
Order information is retained for record-keeping and legal compliance purposes as required by applicable laws and regulations.
5. Analytics
We use analytics tools to understand how our platform is used and to improve our services. These tools collect information such as how often you visit, which pages you view, and what other sites you used prior to visiting our platform. We use this aggregated data to optimize our website, product offerings, and marketing efforts.
Analytics providers may use cookies and similar technologies to collect and process data. You can learn more about how to opt out of certain analytics data collection through your browser or device settings.
6. Third-Party Services
We may engage third-party service providers to perform functions on our behalf, including payment processing, shipping and logistics, email communication, analytics, and marketing. These providers have access to the personal information necessary to perform their functions but are contractually obligated to maintain the confidentiality and security of that information.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal retention obligations.
- Portability: Request a copy of your data in a machine-readable format.
- Objection: Object to the processing of your personal information for certain purposes.
To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within the timeframe required by applicable law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure server infrastructure, access controls, and regular security assessments.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security breaches and notifying affected users as required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
privacy@khajamobiles.com