Shipping Policy
We know that getting your inventory on time is crucial for your business. Here is our step-by-step shipping and delivery process.
1. Order Processing
All wholesale orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
1. Order Processing
All wholesale orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will communicate any significant delays.
2. Shipping & Dispatch
Shipping charges for your order are calculated at checkout based on weight and volume.
2. Shipping & Dispatch
Shipping charges for your order are calculated at checkout based on weight and volume.
Free Shipping on orders over ₹10,000. Flat-rate shipping for all standard wholesale orders.
3. Shipment Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
3. Shipment Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
The tracking number will be active within 24 hours of receiving the email.
4. Delivery & Receipt
Your products arrive at your storefront safely. We currently only ship within India.
4. Delivery & Receipt
Your products arrive at your storefront safely. We currently only ship within India.
We do not ship outside of India at this time, but are actively working on expanding our logistics network.
Damages and Missing Items
Khaja Mobiles is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
In-Store Pickup
You can skip the shipping fees with free local pickup at our Vijayawada wholesale warehouse. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business day.